Terms of Service

Effective Date: January 5, 2026

These Terms of Service (“Terms”) govern your use of the website, forms, and communications services (including text messaging) operated by Brothers Foundation, LLC (“Brothers,” “we,” “us,” “our”). By using our website, submitting a form, requesting an inspection/estimate, or communicating with us, you agree to these Terms.

If you do not agree, do not use the website or submit information to us.

1) Services and Information Disclaimer

Our website and content are provided for general information. Any information on the website is not a guarantee of pricing, scope, or outcomes. All work recommendations, pricing, and scheduling are confirmed through written proposals, inspections, and/or signed agreements.

2) Estimates, Inspections, and Scheduling

Any estimate or proposal may change based on site conditions discovered during inspection, excavation, or construction.
Scheduling is subject to weather, crew availability, material availability, permitting (if applicable), and site readiness.
You agree to provide accurate site access information and a safe work environment.

3) Acceptable Use of the Website

You agree not to:

Attempt to gain unauthorized access to the website, server, or connected systems
Interfere with website operation (including scraping, automated abuse, or denial-of-service behavior)
Upload or transmit malicious code (viruses, trojans, worms, etc.)
Use the website for unlawful, harassing, obscene, or abusive purposes

We may suspend or block access for suspected misuse.

4) Intellectual Property

All website content (text, graphics, logos, photos, videos, and design) is owned by Brothers or licensed to us and is protected by applicable intellectual property laws. You may view and print pages for personal use only. Any other use requires written permission.

5) User Submissions

If you submit information (messages, reviews, photos, documents, or other materials), you grant Brothers a non-exclusive right to use the submission to respond to you, provide services, operate our business, and improve our service. We will not claim ownership of your submissions.

6) Messaging Terms & Conditions (SMS/MMS)

6.1 Consent to Receive Messages

By providing your phone number through our website forms or other methods, and opting in, you consent to receive recurring automated marketing and informational text messages from Brothers Foundation, LLC at the number you provided. Consent is not a condition of purchase.

6.2 Message Types

Messages may include:

Appointment confirmations and reminders
Project/inspection updates
Customer support and service communications
Marketing and promotional messages (only if you opted in)

6.3 Message Frequency

Message frequency varies based on your interactions and service needs.

6.4 Charges

Message and data rates may apply. Check your mobile plan with your carrier. Carriers are not liable for delayed or undelivered messages.

6.5 Opt-Out (STOP)

You can cancel at any time by texting STOP. After you text STOP, you may receive one confirmation message that you have been unsubscribed. After that, you will no longer receive messages unless you opt in again.

6.6 Help (HELP)

Text HELP for help, or contact us at [email protected].

6.7 Supported Carriers

Wireless carriers are not liable for delayed or undelivered messages.

6.8 Changes to the Messaging Program

We may change or terminate our messaging program at any time, including changing the number used to send messages. Continued participation after changes means you accept the updated terms.

6.9 Number Changes

If you change or transfer your mobile number, you agree to opt out by texting STOP from the original number or email us at [email protected] so we can update our records.

7) Privacy

Your use of the website and messaging program is also governed by our Privacy Policy. Our Privacy Policy explains what we collect, how we use it, and how we share it.

8) Payments (If Applicable)

If you pay invoices online or through a payment processor:

You agree to provide accurate billing information
Payment disputes must be raised promptly
Refunds (if any) are governed by your signed agreement and applicable law

9) Third-Party Links and Services

Our website may contain links to third-party websites or tools. We are not responsible for third-party content, policies, or practices.

10) Disclaimer of Warranties

The website and its content are provided “as is” and “as available.” We make no warranties of any kind, express or implied, regarding website availability, accuracy, or fitness for a particular purpose.

11) Limitation of Liability

To the maximum extent permitted by law, Brothers Foundation, LLC is not liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the website or messaging program.

12) Indemnification

You agree to defend, indemnify, and hold harmless Brothers Foundation, LLC from claims, liabilities, damages, and expenses arising from your misuse of the website, violation of these Terms, or infringement of rights of others.

13) Dispute Resolution and Arbitration (Texas)

READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

You and Brothers Foundation, LLC agree that any dispute or claim arising out of or relating to these Terms, the website, or the messaging program will be resolved by binding arbitration, except where prohibited by law.

Arbitration will be conducted on an individual basis. Class actions and class arbitrations are not permitted.
The arbitrator may award the same damages and relief a court could award on an individual basis.
If a claim qualifies for small claims court, you may pursue it there instead of arbitration.

Governing Law: Texas law applies, excluding conflict-of-law rules.
Venue: If arbitration is not allowed for a specific claim, courts located in Texas will have jurisdiction.

14) Changes to These Terms

We may update these Terms at any time by posting the updated version on our website and changing the effective date. Your continued use of the website or messaging program after changes means you accept the updated Terms.

15) Contact Information

Brothers Foundation, LLC
419 N Riverside Dr, Fort Worth, TX 76111
Email: [email protected]
817-320-2556